Shipping And Guarantee

Shipping Policy

Shipping Regions:
We ship anywhere in the United States (contiguous 48 states, Alaska, and Hawaii). At this time, we do not offer international shipping.
Processing Time:
Orders are processed within 1–2 business days, Monday through Friday. You’ll receive a shipping confirmation email with tracking as soon as your order is on the way.
Shipping Rates:
- Standard shipping is FREE on all orders over $40 (after discounts).
- Orders under $40: flat shipping rate of $4.95.
- Expedited shipping options are available at checkout.
Estimated Delivery Time:
- Standard shipping: 3–7 business days after your order ships.
- Expedited options: 2–3 business days (see options at checkout).
Order Tracking:
You’ll receive a tracking link by email as soon as your order ships. Keep an eye out for updates!
Shipping Issues:
If your order hasn’t arrived within 10 business days or if your package arrives damaged, please contact us or via our Contact page and we’ll make it right.
Address Issues:
Please double-check your shipping address before submitting your order. Orders sent to incorrectly entered addresses are not refundable.

We want you to look forward to your daily wellness ritual! That’s why all BioCandy orders are covered by our 30-Day Happiness Guarantee:

Try BioCandy for 30 days risk-free.
If you’re not loving your gummies, just let us know within 30 days of delivery.
How to request a return:
Email us at hello@biocandy.com with your order number and a brief note about your experience.
Easy Refunds:
We’ll happily refund your purchase (minus any shipping fees, if applicable), no hassles or hard feelings.
Conditions:
- One refund per customer/household.
- Applies to your first purchase of any BioCandy product.
- Opened and unopened bottles both qualify.
Damaged Items:
Did your order arrive less than perfect? Email us a photo at hello@biocandy.com, and we’ll send a replacement ASAP.

We stand behind our quality, taste, and your results. If BioCandy isn’t your new favorite way to supplement, we’ll refund you—no questions asked.